Your journey begins with a comprehensive intake during your first visit. You’ll meet with a medical provider to assess your symptoms and begin care planning to help define your treatment goals.
Over the course of the month, you will meet with the following team members based on your needs:
Our research shows that members benefit most from more frequent visits in the first month of care. We recommend care team visits three times a week for best support.
Best Support: 3 visits/week
We adjust how often we see you and the support we provide to fit your schedule and your progress on your recovery journey.
Best Support: 1-2 visits/week
We track progress towards your goals together during visits, and you can also monitor it through your Member Portal. We recognize that your needs may change along your journey, and we will adjust your treatment to meet you where you are.
Best Support: 1-2 visits/month
Eleanor Health currently accepts members in Arizona, Colorado, Florida, Georgia, Idaho, Illinois, Louisiana, Massachusetts, Missouri, Montana, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Washington and Wisconsin. Our services are available remotely from anywhere in the state.
You can do your entire treatment online, including getting a prescription for Suboxone or other FDA-approved addiction medications to stabilize your physical health. From the beginning, you will work on getting better with our addiction counselors and peer recovery specialists.
The first visit includes a comprehensive intake with a medical provider to review symptoms, current substance use, health history, and recovery goals. The outcome is a personalized care plan that can include medication, counseling, and recovery support.
Care is delivered by a multidisciplinary team that can include a medical provider, a nurse, a therapist, a community recovery partner (peer support), and a care manager. Your team mix depends on your needs and goals.
The first month is structured for momentum. Visits are more frequent while treatment is being established, symptoms are stabilized, and goals are clarified. A common recommendation is about three care team visits per week during this phase.
Early recovery often includes changing symptoms, cravings, and stressors. More frequent touchpoints help with medication adjustments when needed, skill-building, accountability, and faster problem-solving when challenges come up.
As progress builds, visit frequency is typically adjusted to fit your schedule and needs. A common cadence is one to two visits per week, with the type of appointments changing based on what is most helpful.
Long-term care focuses on sustaining progress and preventing setbacks. Many people transition to a maintenance schedule such as one to two visits per month, with ongoing check-ins and plan adjustments as goals evolve.
Progress is tracked against the goals you set, using regular check-ins during visits. Treatment can be adjusted as needs change, including intensity of support, therapy focus, or medication management.
Yes. A secure member portal can be used to monitor progress, stay organized between visits, and support continuity of care over time.
Treatment can be completed entirely online, including clinical visits, counseling, and peer support. This model supports privacy and flexibility while maintaining consistent follow-up.
Yes. When clinically appropriate, FDA-approved addiction medications may be prescribed as part of a care plan to help stabilize physical health and reduce cravings, alongside counseling and support services.
During your first appointment, a licensed clinician will ask about your health history, current concerns, and goals. Together, you’ll discuss next steps and what support may be most helpful for you.
Your care plan is created with you, based on your needs and goals. It may include counseling, peer support, and medication support when appropriate.
Eleanor Health primarily offers virtual visits. In some situations, you may be asked to complete additional steps or screenings, depending on your care plan and location, but much of treatment can be managed remotely.
You can expect regular check-ins, with frequency based on your needs and what level of support helps you most. Your care team will monitor progress and adjust your plan over time.
Counseling may include individual therapy and other support options based on your care plan. Your team will help match you with the right type of support for long-term recovery.
Yes, if appropriate. Medication support may be included as part of your treatment plan, with careful monitoring from your care team to support safety and progress.
Peer support connects you with trained team members who have lived experience in recovery. They can offer encouragement, practical guidance, and support as you work toward your goals.
Setbacks can happen, and they don’t mean you’ve failed. Your care team will work with you to adjust your plan, strengthen support, and help you take the next step forward.
Treatment length varies from person to person. Some people need more frequent support early on, while others benefit from ongoing care over a longer period of time.
Progress can look different for everyone. Your care team will check in with you regularly, track goals over time, and adjust your plan based on what’s improving and where you want more support.
It’s okay if your needs change or if you don’t feel like your current counselor is the right fit. Feeling comfortable and supported is an important part of treatment. If you’d like to explore working with a different counselor, you can talk with your care team at Eleanor Health. They’ll listen to your concerns and help you understand your options so you can continue care in a way that feels supportive and aligned with your goals.
Call today to speak to one of our recovery specialists. We are ready to listen, learn and offer support without judgment.
