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Refer a Patient

Thank you for choosing Eleanor Health to support the care of your patient! 

This form is for healthcare providers to refer patients to our care. If you are an individual seeking care treatment for Substance Use Disorder, please fill out our contact form to learn more and receive a call back from our team.

There are several ways providers can refer a patient to us:

  • Submit using the provided referral form on this page
  • Connect with our referral team at 1-877-759-5021
  • Fax your referral to 704-323-5355

We believe in unmatched access to care and respond to all referrals within 24 to 48 business hours of receipt.

Refer a Patient

Please complete the form below to refer a patient to Eleanor Health’s outpatient addiction treatment program.

Thank you for trusting us with your referral. To help us provide updates on the individual’s care, kindly attach a Release of Information (ROI) form using the attachment feature below. We appreciate your partnership in supporting this patient’s journey to recovery.

Complimentary Continuing Education (CE) Events!

We’re thrilled to invite you to our upcoming virtual series of complimentary continuing education (CE) events, led by Jalessa Cherry, LCSW, LCAS, CCS, ADHD-CCSP.

This no-cost training series is exclusively offered to our valued partners and features three unique courses, each providing 1.5 to 2 CE credits. These sessions are designed to enhance your knowledge and provide practical skills relevant to the field of addiction treatment.

These units are recognized by several state professional boards and national professional associations, including ASWB ACE, NASW, and NBCC. Additionally, these units may be applicable as CNEs and Category 2 CMEs.

Participants are welcome to attend one or all three courses in the series!

Download the official course flyer here.

Mental Wellness

Saturday, May 24, 2025 from 10-12pm EST

This course examines common co-occurring mental health conditions that affect individuals experiencing addiction and addresses skills of clinical assessment and counseling services.

Register Here

This course has been approved by Eleanor Health, as a NAADAC Approved Education Provider for 2 CE(s). NAADAC Provider # 197379, Eleanor Health is responsible for all aspects of its programming.

Building & Maintaining Connections through Compassionate Care

Wednesday, May 28, 2025 from 1-2:30pm EST

This course explores methods to demonstrate compassion in difficult situations, develop strategies to foster and sustain compassion throughout your professional career, and addresses skills of counseling services and legal, ethical, & professional development.

Register Here

This course has been approved by Eleanor Health, as a NAADAC Approved Education Provider for 1.5 CE(s). NAADAC Provider # 197379, Eleanor Health is responsible for all aspects of its programming.

Intro to Recovery Capital & Building A Recovery Oriented System of Care

Tuesday, June 3, 2025 from 6-7:30pm EST

This course examines the components of a recovery-oriented system of care, identifies strategies to strengthen recovery capital, and addresses skills of case management, discharge & continuing care.

Register Here

This course has been approved by Eleanor Health, as a NAADAC Approved Education Provider for 1.5 CE(s). NAADAC Provider # 197379, Eleanor Health is responsible for all aspects of its programming.

Why Work with Eleanor Health

We have demonstrated unprecedented clinical outcomes.
including member engagement, retention, and satisfaction, improvements in depression, anxiety, substance use and cravings, and reduced utilization of emergency department and inpatient hospitalization.
We handle complex medical and behavioral needs.
We specialize in serving people who face complex medical or behavioral issues, including those with all co-occurring mental health conditions including serious mental illness (SMI). We also focus on the complex mental health and addiction needs while collaborating with primary and specialty care to manage physical health conditions.
We know people need more than just healthcare.
Eleanor Health can help with access to community resources related to finding a job, housing, finances, and food security.
Our Services
At Eleanor Health, we provide in-person and virtual care for mental health, addiction care for opioids, alcohol, and other substance use disorders at every phase of the illness including active use, remission, and maintenance. Care plans may include a combination of these services.
A community member receives a prescription for Medication for Addiction Treatment (MAT)
Medication for Addiction Treatment (MAT)
Our expert clinicians will work with you to determine the best medication and dosage to help you see progress and results.
A woman discusses her opioid use disorder with a therapist
Therapy
Our licensed therapists offer a safe and non-judgmental space for you to explore thoughts and emotions, identify triggers and patterns, and develop practical skills to cope with life stressors and get you feeling better.
A provider speaks with an Eleanor Health care team member to refer their patient for addiction treatment
Peer Support
Our Community Recovery Partners (CRPs) are people who have lived experiences with addiction and mental health challenges themselves and want to help you. They'll be there to listen, connect you with resources you need, and support you through your journey.

Our Partners

We partner with most major insurance plans so treatment may be covered

  • Aetna
  • United/Optum (Commercial, Medicare, Medicaid)
  • Horizon BCBS
  • BCBS Massachusetts
  • Anthem Ohio
  • Med Mutual of Ohio
  • Amerihealth Caritas Louisiana
  • Centene: Superior for Texas
  • MBHP Massachusetts

Our Accreditations

When you seek mental health and addiction treatment at Eleanor, we want you to feel confident that you are receiving high quality, evidence-based care from the most reputable doctors. We’re proud to have received accreditations from industry-leading institutions.

  • Psychology Today
  • CARF
  • BSAS
  • SAMSHA
testimonials

What Our Partners Say About Us

"Eleanor Health has been SUPER as a provider and collaborating agency! We have been able to transition patients safely to their service once they have been stabilized and feel as though they are in a good place in their recovery."

Eleanor Health Referring Partner
Would you like to refer someone to Eleanor Health?