Select your state below to see a more detailed list of which insurance plans are accepted in your area. If you don’t see your plan on the list, we may still be able to help! Our team is standing by to verify your insurance by phone or you can complete our insurance verification form to receive a call back once we check your coverage.
Eleanor Health currently accepts members in Colorado, Florida, Idaho, Louisiana, Massachusetts, Missouri, Montana, New Jersey, New Mexico, North Carolina, Ohio, Pennsylvania, Texas, and Washington (Illinois coming soon). Our services are available remotely from anywhere in the state.
You can do your entire treatment online, including getting a prescription for suboxone or other FDA-approved addiction medications to stabilize your physical health. From the beginning, you will work on getting better with our counselors and peer recovery specialists.
At Eleanor Health, we accept many major insurance plans to help make treatment affordable. In some cases, we are also able to offer our Medication for Addiction Treatment (MAT) self-pay program, which is $249 per month.
If your insurance plan is not listed above, please call our team to verify your coverage. If we confirm that we cannot accept your insurance, we can contact you if your plan is added in the future and are happy to help direct you to additional resources so you can get the care you need.
Eleanor Health partners with many insurances companies including Aetna, United/Optum, Blue Cross Blue Shield (BCBS), and Medicaid
To find out how much your health insurance will cover, call us at (856) 420-7011 or complete our insurance verification form.
There are several reasons why you may be receiving a bill from Eleanor, despite having insurance coverage. Many insurance plans require you to pay a copay, deductible or coinsurance for certain services and procedures. There are also instances when a plan pays less than what is expected or what is agreed upon based on the provider/payer contract.
A copayment, or copay, is a specific dollar amount that your insurance requires you to pay at every visit.
Your deductible is the specific dollar amount that you must pay before your insurance company will begin paying for your visits. For example, if your insurance plan has a $2,000 deductible, you will need to pay $2,000 before your insurance plan will begin paying. If you are not sure what your deductible is, contact your insurance directly and they will tell you how much your deductible is, what services it applies to, and how much of it has been met.
Coinsurance refers to the percentage of the total charges that you are responsible for paying for your visit.
If you receive your health care services from a hospital, physician or other health provider that participates in your health plan, they are considered “in-network.” Hospitals, physicians or other health care providers who do not participate in your health plan may be referred to as “out-of-network.” You may have a higher coinsurance and/or co-pay for out-of-network services. In some cases, out-of-network services are not covered at all.
Eleanor offers a number of different flexible payment options, including 0% interest payment plans that will work to pay down the balance quickly without hurting you financially. If you have questions or would like to set up a payment plan, please call Member Financial Services at 781-487-1101 or email mfs@eleanorhealth.com
If you have questions about billing, insurance or payment arrangements, please contact our Member Financial Services department:
Phone: 781-487-1101
E-Mail: mfs@eleanorhealth.com
Call today to speak to one of our recovery specialists. We are ready to listen, learn and offer support without judgment.
