two people are falling but have parachutes

Peer Support Services

At Eleanor Health, our Community Recovery Partners (CRPs) have walked the path of recovery themselves, enabling them to provide compassionate support and guidance from a place of lived experience. Their first-hand knowledge and training equips them to empathize, motivate, and empower you on your journey towards healing.

What are Peer Support Services?

Peer support plays an important role in many people’s recovery journey. It provides a safe and judgment-free space to discuss your struggles with someone who has been through it before, and knows what you are dealing with. Peer support focuses on personal recovery, empowerment, and community support.

What is a Community Recovery Partner?

Community Recovery Partners (CRPs) are trained peer support specialists who have lived experience with addiction and mental health struggles. They offer support without judgment or expectations, and create a safe space to openly discuss your struggles, triumphs, and setbacks as you begin your recovery journey.

CRPs combine their personal experience with skills learned in formal training to help you navigate the system and develop a personalized plan for recovery.

Here’s how a Community Recovery partner can help you:

  • Recovery Planning: A CRP will help you establish personal goals and create a tailored treatment plan.
  • Validation and Support: You will have someone with first-hand knowledge of what you are going through by your side, providing judgment-free support and encouragement.
  • Mentoring: CRPs use their experience to help you overcome the challenges associated with recovery. They motivate you throughout the entire process.
  • Practical Help: A CRP can teach you how to accomplish daily tasks you are struggling with. They can also provide advice on how to manage your symptoms and develop coping skills.
  • Knowledge and Information Sharing: Because CRPs have been through similar struggles, they have first-hand knowledge and insights of different treatment methods, coping strategies, and resources they can share with you.
  • Advocacy: Peer supporter specialists advocate for individuals in recovery. They help you navigate the  system, access resources and obtain basic necessities.
  • Community and Social Connection: Community is an important part of recovery. Your CRP can help you engage with your community in ways that promote positive social interaction and healthy relationships with people.
How to Get Started
A provider speaks with an Eleanor Health care team member to refer their patient for addiction treatment
Step 1
A call with our team at no cost to you
We will chat with you about treatment, your specific concerns, and verify your insurance. If we sound like a good fit, we will schedule your first appointment in your first call.
Person attends a virtual therapy appointment
Step 2
Your first appointment
At your first appointment, you will meet with a care team member who will create your customized treatment plan. The care team member could be a nurse, a doctor, a therapist or a care coordinator depending on your specific needs.
Peer support
Step 3
The journey to feeling better
Depending on your needs we will schedule your next appointments. Aspects of this journey include: therapy, prescription refills, or peer coaching.

Benefits of Peer Support Services:

Studies have shown that peer support offers great benefits in all aspects of your recovery journey. It provides the practical guidance and empathy you need to overcome addiction challenges.

1. Reduced Symptoms & Hospitalizations

Peer support provides emotional support, coping strategies, and practical help. This can lead to shorter and less frequent hospital stays, which can be costly and disruptive to your daily life and recovery journey.

2. Improved Social Skills, Self-Esteem and Well-being

By working with a Community Recovery Partner, you will develop a greater sense of confidence and ability to manage daily life, as well as your social skills. This has a positive impact on your self-esteem and well-being, further encouraging recovery.

3. Greater Social and Community Support

Peer support services help individuals build connections with other people with similar experiences. Having a supportive network can help you gain a greater sense of belonging and reduce feelings of isolation you might be experiencing.

4. Long-Lasting Recovery Are More Likely

Peer support can help individuals develop a deeper understanding of their mental health conditions and the strategies needed to manage them effectively. This can lead to more thorough and longer-lasting recoveries, as you  will be better equipped to manage your symptoms and maintain your well-being over time.

What Community Members Say About Our Peer Support Services

Eleanor Health community member
Massachusetts Community Member

“Eleanor Health has been what I have been waiting for the past 20 years. A place where the people truly care about your mental and physical wellbeing. I have received the best possible help with availability, compassion and support.”

Eleanor Health community member
New Jersey Community Member

“Instrumental with assisting me with mental health and addiction disorders. Shown a great deal of concern, compassion and understanding. Highly recommend for those of us who have struggled. Thanks so much for your help and support!!”


Eleanor Health community member
North Carolina Community Member

“It is very comforting to be understood by people who really want to help. Offering suggestions but not pushing them on you creates a safe atmosphere.”

Paying for Treatment

Eleanor Health has partnered with many major insurance plans to make it easier for you to get affordable addiction treatment services. If we don’t contract with your insurance plan, we will work with your out-of-network benefits to ensure you still benefit from insurance.

Give us a call or fill out this form for a quick insurance verification.

A man looks at his Medication for Addiction Treatment (MAT) prescription

Commonly Asked Questions

Peer support services are often covered by insurance. At Eleanor Health, we have partnered with many major insurance plans to make it easier for you to access peer support services.

We accept most major insurances. If your insurance is not included in our list, we can still work with your out-of-network benefits from other insurances to ensure you get coverage. Call us or fill out our insurance verification form to get in touch with our specialists.

Yes, online peer support is as effective as in-person peer support for improving well-being. Online peer support can be more accessible and convenient than the traditional in-person alternative, and many people feel a greater sense of privacy with online appointments. It all comes down to personal preference. At Eleanor Health, we offer online peer support services, although we can accommodate in-person appointments per request in some of our clinics.

Yes, peer support is considered an evidence-based practice, as numerous studies have demonstrated its effectiveness in promoting recovery and well-being among individuals facing alcohol or drug addiction as well as mental-health challenges.

We’re here to help.

We know reaching out can be hard. Call today to speak with one of our recovery specialists. We will listen, learn, and offer support – without judgment. We welcome every person in need of support and we believe in you and your ability to overcome addiction.