Comprehensive substance use disorder treatment program that includes medication, therapy and connection to resources.

 
 

Recovery resources

Connection to resources such as housing, employment and peer support


MEDICATION

Medication Assisted Treatment for Opioid Use Disorder and Alcohol Use disorder such Suboxone, Vivitrol, naltrexone and others.


Psychiatric Services

Psychiatric evaluation and ongoing medication management for mental health needs 


Therapy & Counseling

Individual, group, couples and family therapy

 
 

 
 
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Whole-Person Approach

We welcome every person in need of treatment providing care, support and community-based resources. Our outpatient addiction recovery program offers flexible access to substance use disorder treatment scheduled so that you can recover in sync with your life, work, and relationships. We remove barriers to your recovery, meaning that our support comes without judgment. Together, we will build your confidence and momentum into the future you deserve.

 
 
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Evidence-based physician services

Addiction is a disease that requires evidence-based medical care as part of your recovery plan. Our compassionate medical professionals evaluate your needs and work with you to create a plan that improves the quality of your life and daily functions.

Your personalized treatment plan includes medication-assisted treatment for addiction, such as Suboxone to ease withdrawal symptoms, as well as medication management for co-occurring mental health disorders like anxiety or depression. You’ll feel supported by the highest level of care and in control of managing your recovery.


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therapy & counseling

Your mental health plays an important part in your addiction recovery. We incorporate a whole-person, evidence-based therapy into your treatment plan to help you learn healthy coping skills for overcoming emotional and mental obstacles.

Whether it’s individual or group sessions, through video chat, or with your family or partner, we work with you to find the most effective and convenient mental health services for your needs. You’ll have safe and confidential support systems, built on trust and compassion, to empower your lifelong recovery.


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Community-based resources & support services

Addiction recovery is a lifelong process that involves ongoing, focused support. We strengthen your progress and success through a network of community resources and services that build on the strong foundation of medical and mental health services we provide.

Our Community Recovery Partners provide assistance to you and your family with housing, employment, healthcare, childcare, legal services, wellness programs, and continuing education. You’ll always be a part of our close-knit, encouraging community that is here for you through every step of your recovery for life.

 

FAQ

Getting Started and Scheduling Your Appointments

Is Eleanor Health taking new patients?

Yes, we are accepting new patients. Please call for an appointment or walk in to a location near you.

How soon can I get an appointment?

Once you contact us for help, our goal is to meet you as soon as possible. Please call an Eleanor Health clinic near you to schedule an appointment.

Does Eleanor Health accept walk-ins?

Yes. Call your local clinic for hours of operation.

Do you have any appointments available in the evenings or on weekends?

We understand that you need to balance your work, school, family, and other priorities with your recovery. Scheduling is flexible, with evenings and weekend appointments available. Outside of your weekly scheduled visits, we stay connected with you so help is accessible whenever you need it.

How early should I arrive for my appointments?

We recommend arriving at least 30 minutes early.

What should I bring to my appointments?

Please bring your photo ID, insurance card, and a list of all prescription and over-the-counter medications you are currently taking.

How long is the first appointment?

Your first in-clinic appointment will include our physical and mental health assessment. The time this takes varies by patient, but you should plan for three to four hours.

What should I do if I miss my appointment?

You can call your local clinic for help with rescheduling.

Building Your Treatment Plan

What happens during the first appointment?

On your first visit, you will meet with our team of doctors, therapists, and community recovery partners who are experienced in treating substance use disorders. Part of their job is to learn more about you and your past as well as your goals for the future. The team works with you to understand your needs so we can help you build your personalized treatment plan. It's how we ensure your recovery gets off to a strong start.

What is a personalized treatment plan?

No two people are the same, which is why we don't use "one size fits all" treatment plans. Our team works with you to create your personalized treatment plan based on your specific needs, preferences, and goals.

What’s included in my personalized treatment plan?

It will include a combination of medical services, individual and group therapy, and community-based support services. It’s an approach called “whole-person” that takes care of your physical and mental health and overall well-being. Research shows that a whole-person approach to addiction treatment gives your recovery the best chance for long-term success. Each part is important on its own and when combined, they create a solid foundation for your lifelong recovery.

How often do I need to come in for treatment services?

Depending on what you and your treatment team decide, you can expect to visit us one to three times a week for your first 90 days. As your confidence and stability build over time, the number of visits may change based on your needs.

How long is the treatment program at Eleanor Health?

Your recovery is unique to your experiences, so we don’t preset the length of your treatment plan. Our services and support are available for as long as you need our help. Recovery is a lifelong process but you’re never alone. Even if you struggle along the way, we’ll be by your side to encourage you every step of the way.

Your Medical Services

What are the benefits of medical services as a part of treatment?

Your treatment plan starts with addressing the physical symptoms of addiction. Every person that comes to Eleanor Health begins their recovery journey with a medical exam. Our medical team will assess you for symptoms of withdrawal and overall health and wellness to see what type of care would be most helpful.

What if I have other health problems along with addiction?

If you have any physical health problems, such as diabetes, high blood pressure, chronic pain, sleep disorders, or infectious illnesses, our nurses can teach you how to manage these conditions while you focus on your recovery. They regularly follow up with you to provide any assistance you need while adjusting to your treatment plan. Part of their job is to keep the other members of the care team updated on your progress so if you need additional support, the team is ready to help you.

Will medication be a part of my treatment plan?

For many people, medication is a necessary part of a comprehensive approach to their overall treatment plan. Medication-Assisted Treatment (MAT) can make your recovery easier by reducing withdrawal side-effects and helping prevent relapses. The team working with you will provide information and medical expertise to help you decide if and which type of MAT is right for you. Many individuals experience other mental health disorders that occur alongside their addiction. If you have anxiety, depression, bipolar disorder, ADHD, PTSD or any other psychiatric symptoms, our psychiatric practitioners offer comprehensive evaluations and medication treatment.

 

What types of medications are used to treat addiction?

Some medications commonly used in our medically-supervised program include Buprenorphine/Naloxone (also known as Suboxone), Naltrexone, and Vivitrol. We closely monitor dosages and work with you to find the lowest dose that is effective for helping you maintain your recovery.

Your Mental Health Services

Why are mental health services a part of my treatment plan?

Your roadmap to recovery strengthens every aspect of your well-being, including your mental health. Our approach focuses on connecting your mind and body through therapy, which is a proven beneficial treatment for addiction. During one of your first visits to Eleanor Health, you will meet with one of our therapists who will be a trusted resource to you. Our team of compassionate, experienced mental health professionals are trained to help patients with substance use disorders. They will help you decide which type of therapy is the most effective and convenient for your needs and schedule.

What is the difference between individual therapy and group therapy?

Individual therapy involves one-on-one interaction between you and your therapist in a safe, confidential space. Talking to a therapist might seem overwhelming, but we assure you there is no judgment. Your therapist is here to assist in making your recovery process feel more manageable. Some people may struggle with their emotions or past traumas that can be related to their addiction. As experts in human behavior, therapists also teach you how to gain control over strong emotions and change your thought patterns. You and your therapist can also invite your partner or family members to participate in your session.

Group therapy involves a small group of your peers facing the same challenges as you. Speaking in front of a group of people may seem uncomfortable, but what you share in the group sessions is completely confidential. Everyone is brought together by their desire to recover from active symptoms of addiction. A therapist or counselor oversees the group and guides the conversation. Your group will provide you with a respectful and understanding community of people who share your experiences with addiction. Together, you act as support and encouragement for each other throughout your recovery.

Connecting with your Community Recovery Partner

What is a Community Recovery Partner?

During your first appointment, you will meet with a Community Recovery Partner, a key member of your care team. The Community Recovery Partners help you develop your treatment plan and how to make Eleanor Health work best for you and your needs. They can even meet with you at your house, or wherever is most convenient for you. They also assist with connection to social services for you and your family that improve the quality of your lives. These services may include housing, food stability, employment and job training, childcare, legal services, transportation, and more. Whether you need some help dealing with a difficult time or want to celebrate a milestone in your recovery, their support is just a call away.

Payment and Insurance

Does Eleanor Health take insurance?

Yes, we accept many insurance plans and we continue to add more. Please call (704)-799-0202 to ask about your specific insurance plan or discuss other payment options.

What does my insurance cover/pay?

Please refer to your plan by calling the number located on the back of your insurance card.

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