You deserve to get the care you need without worrying about the cost. That is why we have partnered with many major insurance plans to make it easier for you to get affordable addiction treatment services.
Eleanor Health serves members in several markets across the United States and accepts most major insurance plans, including Aetna, Wellpoint, Blue Cross Blue Shield, Medicaid, and United Healthcare.
Insurance plans vary by state.
Frequently Asked Questions
Common questions you may have about paying for treatment
Eleanor Health partners with many insurances companies including Aetna, United/Optum, Blue Cross Blue Shield (BCBS), and Medicaid
To find out how much your health insurance will cover, call us at (856) 420-7011 or complete our insurance verification form.
There are several reasons why you may be receiving a bill from Eleanor, despite having insurance coverage. Many insurance plans require you to pay a copay, deductible or coinsurance for certain services and procedures. There are also instances when a plan pays less than what is expected or what is agreed upon based on the provider/payer contract.
A copayment, or copay, is a specific dollar amount that your insurance requires you to pay at every visit.
Your deductible is the specific dollar amount that you must pay before your insurance company will begin paying for your visits. For example, if your insurance plan has a $2,000 deductible, you will need to pay $2,000 before your insurance plan will begin paying. If you are not sure what your deductible is, contact your insurance directly and they will tell you how much your deductible is, what services it applies to, and how much of it has been met.
Coinsurance refers to the percentage of the total charges that you are responsible for paying for your visit.
If you receive your health care services from a hospital, physician or other health provider that participates in your health plan, they are considered “in-network.” Hospitals, physicians or other health care providers who do not participate in your health plan may be referred to as “out-of-network.” You may have a higher coinsurance and/or co-pay for out-of-network services. In some cases, out-of-network services are not covered at all.
Eleanor offers a number of different flexible payment options, including 0% interest payment plans that will work to pay down the balance quickly without hurting you financially. If you have questions or would like to set up a payment plan, please call Member Financial Services at 781-487-1101 or email mfs@eleanorhealth.com
If you have questions about billing, insurance or payment arrangements, please contact our Member Financial Services department:
Phone: 781-487-1101
E-Mail: mfs@eleanorhealth.com
"Staff are professional, competent, and caring. I've had a sense of comfort and hope for healing since working with Eleanor Health."
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